Fortis Hospital in Ludhiana has been a cornerstone of advanced healthcare services in the region since its establishment in 2013. With a strong commitment to quality, patient-centered care, and community engagement, Fortis Ludhiana has grown to become one of the most reputable healthcare institutions in North India. The hospital operates a 200-bed facility, equipped to handle an extensive range of medical conditions with comprehensive, state-of-the-art services. Within these, the hospital has dedicated 59 ICU beds and 8 NICU beds to cater to critically ill patients and newborns needing specialized care. Additionally, it boasts 6 advanced operating theatres, designed to accommodate diverse surgical procedures and complex cases.

Medical Services and Facilities
Fortis Ludhiana’s infrastructure is fully prepared for a range of medical needs. The hospital has an in-house Emergency Room (ER), enabling quick responses to trauma cases, accidents, and other critical emergencies. Supporting the ER, Fortis Ludhiana operates an in-house blood bank to ensure patients have immediate access to safe blood transfusions. Dialysis services are also available on-site, catering to patients with kidney-related issues, supported by a dedicated dialysis unit with skilled staff. The in-house pharmacy is conveniently accessible to both inpatients and outpatients (IPD and OPD), ensuring that prescribed medications are readily available at any time. To facilitate patient transportation, Fortis Ludhiana offers in-house ambulance services, staffed with highly trained personnel to manage emergency patient transfers effectively and safely.

The hospital’s diagnostic capabilities are robust and comprehensive, offering essential modalities such as CT scans, MRI, X-ray, and Nuclear Medicine (PET CT). These facilities support accurate and timely diagnostics, essential for effective treatment planning across various specialties. Although the hospital does not have Gamma Knife technology, it is equipped with advanced imaging tools to manage a wide spectrum of diagnostic needs.

Patient and Visitor Amenities
Fortis Ludhiana focuses on creating a comfortable and convenient environment for both patients and their families. It provides a spacious waiting lounge for visitors, allowing them to stay close to their loved ones in a relaxed setting. An on-site cafeteria and coffee shops offer healthy meal options and refreshments for visitors and staff, providing a comfortable environment throughout their stay. The hospital’s counselling chambers allow for private discussions and consultations, ensuring that patients and their families can receive detailed information about diagnoses, treatments, and procedures. Fortis Ludhiana also prioritizes accessibility with ample parking facilities and a valet service, making it easier for patients and visitors to access the hospital without worrying about parking logistics.

For international patients, the hospital has a team of translators to facilitate communication, although prayer rooms and money exchange services are not currently available on-site. However, Fortis Ludhiana’s hospitality team ensures that international patients receive the highest quality of care and support during their time at the hospital.

Commitment to Quality and Accreditations
Quality assurance is a core value at Fortis Ludhiana. The hospital holds significant accreditations that attest to its adherence to high standards in healthcare. It is recognized by NABH (National Accreditation Board for Hospitals), NABL (National Accreditation Board for Testing and Calibration Laboratories), and the NABH Blood Bank Accreditation, highlighting its commitment to quality in blood management. The hospital also has the Nursing Excellence accreditation from NABH and a dedicated Ethics Committee Accreditation, ensuring that ethical standards are upheld across all clinical practices.

Comprehensive Medical Specialties
Fortis Ludhiana offers a broad spectrum of medical specialties, providing expert care across numerous domains. The specialties include, but are not limited to:

• Cardio Thoracic Vascular Surgery and Invasive/Non-Invasive Cardiology, which offer advanced care for heart-related conditions.
• Renal Transplant and Nephrology services, delivering expert kidney care and transplant options.
• Neurosurgery and Neurology, with services ranging from diagnostics to complex surgical procedures for neurological conditions.
• Orthopaedics and Joint Replacement, providing advanced treatments for musculoskeletal issues, including joint replacement surgeries.
• Plastic, Cosmetic, and Reconstructive Surgery, offering aesthetic and reconstructive solutions to enhance patient outcomes.
• Gynecology and Obstetrics for comprehensive maternal care, including prenatal, delivery, and postnatal support.
• Pediatrics and Neonatology, delivering care for young children and newborns with specialized attention.
• Emergency Medicine and Critical Care, which are equipped to handle various medical emergencies with a high level of precision and speed.
• Medical Oncology and Surgical Oncology for cancer treatments, including diagnostics, chemotherapy, and surgeries.
• Nuclear Medicine (PET CT) and Radiology, equipped with Interventional Radiology capabilities to support a range of diagnostic needs.

Awards and Recognitions
Fortis Ludhiana has received numerous awards for its outstanding contributions to healthcare:

• In 2023, the hospital received the AHPI Excellence Award for Quality Beyond Accreditation, which recognizes its continuous commitment to high standards of healthcare.
• It was recently facilitated by the Chief Minister of Punjab for excellence in healthcare, highlighting its exceptional contributions to the health sector in the region.
• During the Covid-19 pandemic in 2021, Fortis Ludhiana was recognized by the DMCH Managing Society for its dedication and service.
• In 2019-2020, the hospital was awarded the Best Healthcare Service Provider during the Covid-19 pandemic by the Deputy Commissioner of Ludhiana.
• Other notable awards include the Outstanding Achievement in Healthcare – Social Cause (2018) from the Asian Healthcare Leadership Awards and the Platinum Award (2017) from QCI - D.L. Shah Quality Awards.
• Best Multispecialty Hospital in North India (2016) by the Asia Healthcare Excellence Awards further acknowledges Fortis Ludhiana’s exceptional services.

Community Engagement and Outreach Initiatives
Fortis Ludhiana is also highly proactive in community health initiatives. It regularly conducts Antimicrobial Resistance (AMR) awareness programs, hand hygiene campaigns, and health talks to educate the public on crucial health topics. Through its social media handles and community outreach programs like Cyclothons, Fortis Ludhiana promotes healthy lifestyles and preventive healthcare measures.

In summary, Fortis Hospital Ludhiana’s commitment to providing high-quality healthcare services, its advanced infrastructure, and its active role in community engagement set it apart as a leading healthcare provider. The hospital's accolades and accreditations further reinforce its dedication to excellence, ensuring that patients receive the best possible care in a compassionate and patient-centered environment.