My husband & I wanted to consult an ENT doctor since my husband has been suffering from snoring issues for a couple of months. This was our first visit to Fortis Hospital & thanks to MS. Deepa & her courteous personality, we would highly recommend our friends & family to come to Fortis for the amazing patient experience. When we entered Fortis to meet an ENT doctor, we were informed at the reception that the doctor was about to leave for the day and we would have to schedule an appointment for the next day. However, we were approached by Ms. Deepa, she was very respectful & was all ears to our query – to avoid the inconvenience of rescheduling our visit, she immediately made a call to the ENT OPD . We were then introduced to Pushpamala – the receptionist at the ENT OPD. She was also a very humble & nice lady – she quickly got our registration process completed and took us to consult the doctor Dr. Athira explained to me very well about the process and the condition. Both of us were so comfortable after doctor explanation and she was very good and I thank her very much. My husband is doing good and shortly we are planning to meet the doctor again. Ms. Deepa, Dr. Athira, and Ms. Pushpamala were very caring people & Ms. Deepa very knowledgeable and respectful.