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What modes of payment do you accept?
The mode of payment will be either cash or bank transfer or international credit/debit card/Online Payment. 100 % payment needs to be deposited before surgery/procedure/investigations.
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Any special facilities and services that you provide international patients?
✅ Complimentary Airport pickup and drop
✅ Assist with SIM card, provided to you immediately after your arrival, so that you can talk to your relatives back home
✅ VISA/FRRO assistance
✅ Language interpreters
✅ Foreign Exchange conversion
✅ In-room color television & cable connection
✅ Complimentary Wi-Fi in few of our hospitals
✅ Complimentary stay in your room for one attendant (attendant will have to vacate the hospital room while patient is in OT/ICU. Attendant can be accommodated in a nearby guesthouse.)
✅ Special arrangements to meet specific religious or dietary needs.
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What about my doctor appointments?
Our International Patient Coordinator will liaise between you and the hospital. He/She will
arrange your appointment and assist for further investigations and treatment.
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Where will I stay till I’m admitted to the hospital or after I’m discharged?
Basis your requirements, we can arrange accommodation for you and your attendant close to
the hospital at nearby guest houses, service apartments or luxurious 5-star hotels. Facilities like
hospital visits, cab services and emergency ambulance can also be arranged by International
Patient Coordinator.
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Will you arrange for an airport pickup?
Sure. Before your arrival, our International Patient coordinator will provide the name and contact
details of our representative who will be present at the airport to receive you with your name on
Fortis Placard. This person will escort you to the hospital or guest house / hotel booked in
advance.
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Can you help me get a visa?
Certainly. Once you confirm your visit to our facility for medical treatment, we will send a visa
invitation letter to the Indian Embassy in your country. A copy of the letter will be shared with
you on email for reference. Kindly share the following details via email in case you require a visa invitation letter:
✔ Patient's name and passport number (along with a copy of passport)
✔ Medical escort's name and passport number (along with a copy of passport)
✔ Country
✔ Tentative date of arrival at Fortis for treatment.
✔ Incase medical opinion is not taken from Fortis, then please share the medical report/ referral
✔ letter from a local doctor from your country.
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How does Fortis Healthcare compare with other hospitals?
Fortis Healthcare Limited – an IHH Healthcare Berhad Company – is a leading integrated healthcare services provider in India. It is one of the largest healthcare organizations in the country with 27 healthcare facilities, 4,300 operational beds and 400 diagnostics centers. International Exposure Over 2,00,000 international patients were treated from 175+ countries. We also have 20+ international Govt. tie-ups. Premium Services Fortis is known for providing excellent service for its international patients, making the care delivery system flawless and convenient for everyone. Choice Of Location Fortis Hospitals are located across all major metro and non-metro Indian cities and one can decide to get treated at a location of his/her choice. Value For Money Fortis provides world-class service at competitive rates.
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How does India compare with other countries for medical treatment?
In the recent years, the healthcare technology in India has leaped to the forefront owing to
significant contributions from advancements that are at the center of Indian healthcare system
currently and are being monitored via new regulatory frameworks so that patients continue to
get benefits. Indian Government also aims at promoting MVT (Medical Value Travel) and taking
initiative like HEAL IN INDIA, where we seek to provide "integrated and holistic treatment" to the world and enhance patient mobility for access to world class, affordable, and quality healthcare services
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What if my Visa expires in middle of treatment?
Patient attendant needs to report to International Patient care coordinator at least 7 days prior
to Visa’s expiry. He/she will assist you with the Visa extension process. Charges for Visa extension
must be borne by patient as per Government charges.
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What is the process to avail International Insurance?
We have multiple International Insurance companies on our panel. We request you to kindly
share the name of your insurance company or Third-Party Administrator (TPA) and a front/back
copy of your insurance card to assist you further.
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Will I be able to claim my medical expenses from my health insurance provider?
This depends upon your policy clauses and can be confirmed by your insurance company only. In
case you are eligible for pay and reimburse, then Fortis team will help you with all relevant
medical documents related to your treatment conducted at Fortis.