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Note:Incase you are facing any issue,please email us at [email protected]
Disclaimer: This is an indicative cost based on the reports/ information shared with us. Final estimate will be shared once patient is physically evaluated.

International Patient Services

Our International Patients Team ensures providing you with world class quality of service to make your medical journey hassle free for you and your family.

Guidelines

  • Checklist
  • Payment Advisory
    • Identity Proof/Passport/Visa copy
    • Insurance card
    • Any referral notes from the previous doctor
    • Passport size photographs (10) of the Patients as well as the attendant.
    • Recent medical reports (including scans, tissue block slides, X-rays, blood tests etc.)
    • A detailed report and prescriptions of the ongoing drugs
    • In case of an organ transplant, Organ transplant coordinator will assist with list of documents

  • Payment/Forex Advisory: 

     

    The mode of payment will be either cash or bank transfer or international credit/debit card. 100 % payment needs to be deposited before surgery/procedure/investigations. 

     

    • You are required to share the transfer receipt with us if opted for wire transaction as it takes 7 to 10 working days to shown up in our account. Hence, it is recommended to transfer the amount at least 10 days prior to the arrival. 

     

    • Please note, as per Government of India foreign exchange rules (FEMA), all patients /passengers travelling to India and carrying currency more than USD 5000 are required to declare the same as per the Customs Declaration Form (CDF) and should carry with them the CDF as proof of currency brought in to the country. 

     

    • CDF is available at the airport Custom office. 

     

    • Any medical procedure costing above USD 5000, we would request or prefer all funds to be transferred directly to the account of respective unit of Fortis Healthcare. 

     

    • Any amount can be accepted in foreign currency with declared value as per CDF 

     

    • In absence of CDF, foreign currency USD 5000 can only be accepted at the hospital in cash. 

FAQ's

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  • What modes of payment do you accept?

     Wire Transfer

    Transfer money directly from your bank account to Fortis Healthcare’s account– it takes about seven working days for the funds to be credited. Send us the scanned copy of the money transfer receipt; this will be used to help you settle your bill. On discharge, any excess amount will be refunded to you and any shortfall will have to be paid in cash. Note o We will send you our bank details on request. The transferred amount cannot be used for bill settlement unless you provide us with a copy of the wire transfer receipt

     Direct payment

    At the hospital: pay your hospital bill at the hospital directly through cash, card, or traveller’s cheques Note. We accept all major credit cards like VISA, MASTER Card, AMEX and CIRRUS and We accept payment for inpatient services in the following currencies: US Dollar, Euro, Pound Sterling, Omani Riyal, UAE Dirham, Kuwait Dinar, Saudi Riyal and Singapore dollars


     

  • Any special facilities and services that you provide international patients?

    Lots!
    ⦁    Airport pickup and drop

    ⦁    A SIM card, provided to you immediately after your arrival, so that you can talk to your relatives back home

    ⦁    VISA/FRRO assistance

    ⦁    Language interpreters

    ⦁    Foreign Exchange conversion at the hospital

    ⦁    Fax, photocopy, and courier services

    ⦁    Laundry services

    ⦁    In-room color television, cable connection, DVD player

    ⦁    Complimentary Wi-Fi in most of our hospitals

    ⦁    Complimentary stay in your room for one attendant (while you are being operated on, we will provide alternative accommodation for your attendant)

    ⦁    Special arrangements to meet specific religious or dietary needs

    ⦁    Daily updates for your referring doctors and family
     

     

     

  • What about my doctor appointments?

    Our International Patient Coordinator will liaise between you and the hospital. He will arrange your appointments as well as the referrals that will be needed for various services like the outpatient clinic, laboratory and pathology, medical imaging, and inpatient surgical procedures.

  • Where will I stay till I’m admitted to the hospital or after I’m discharged?

    Depending on your budget, we can arrange accommodation for you and your attendant close to the hospital at nearby guest houses, service apartments or luxurious 5-star hotels. Facilities like hospital visits, on-call doctor, cab services and emergency ambulance can also be arranged by us.

  • Will you arrange for an airport pickup?

    Sure. Before your arrival, our International Patients Services Team will send you the name and contact details of the staffer being sent to meet you. This person will escort you to the hospital or accommodation. If you are unable to find the person sent to pick you up, all you need to do is call our hospital helpline.

  • Can you help me get a visa?

    Certainly. Once you confirm your visit to our facility for medical treatment, we will send a visa requisition letter to the Indian Embassy in your country. A copy of the letter will be marked to you. Please send us the following details via email if you want us to send a visa requisition letter to the Indian Embassy in your country:


    ⦁    Patient's name and passport number

    ⦁    Medical escort's name and passport number

    ⦁    Country

    ⦁    Your tentative date of arrival at Fortis for treatment Note


    ⦁    If you are traveling on a medical visa, you are required to register at the Foreigner’s Regional Registration   Office within 14 days of your arrival. Our team will help you with all these formalities.

    ⦁    Patients from Pakistan and Bangladesh are required to register with the nearest Police Station or Police Commissioner’s office within 24 hours of arrival. Refer to your Visa/ Transit document for instructions.

    ⦁    Please bring 10 passport size photographs with you for the above formalities.
     

     

  • How does Fortis Healthcare compare with other hospitals?

    ⦁    A large network of integrated healthcare services across Asia-Pacific

    ⦁    World class medical facilities that use the latest technologies

    ⦁    A team of highly specialized, internationally trained doctors who are globally renowned for their expertise and         skills

    ⦁    Seamless services and personalized care and attention

    ⦁    Great value for money

  • How does India compare with other countries for medical treatment?

    India has some of the world's best healthcare facilities, staffed by doctors with international qualifications & vast and varied experience. The cost of treatment is substantially lesser than in developed countries, in some cases the difference can result in as much as 60% savings. For patients, the result is a win-win situation, world class medical attention and patient care services and savings too.

What modes of payment do you accept?

 Wire Transfer

Transfer money directly from your bank account to Fortis Healthcare’s account– it takes about seven working days for the funds to be credited. Send us the scanned copy of the money transfer receipt; this will be used to help you settle your bill. On discharge, any excess amount will be refunded to you and any shortfall will have to be paid in cash. Note o We will send you our bank details on request. The transferred amount cannot be used for bill settlement unless you provide us with a copy of the wire transfer receipt

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