The patient was diagnosed with a complex renal issue, including LEFT RENAL PELVIS STAGHORN CALCULUS, MILD HYDRONEPHROSIS, and two additional CALCULI totaling approximately 7CM. They initially sought medical advice from a different hospital and doctor but were left feeling uncertain and anxious about the diagnosis and treatment plan.

Upon visiting Dr. Shakir Tabrez at Fortis Hospital, the patient and their family received exceptional care and reassurance. Dr. Shakir Tabrez spent significant time explaining the condition and its solution in great detail, instilling confidence in the patient and their family. He maintained close communication throughout the entire process, from pre-operation to post-operation, and even during the hospital stay, providing a sense of security and trust.